GDPR statement
We follow UK GDPR requirements for lawful, fair, and transparent handling of personal data.
Lawful basis
Contractual need
We use contact details to respond to service requests.
Legitimate interest
We keep brief service notes for continuity and quality.
Consent
Cookie choices are stored only after you opt in or out.
Your rights
You can request access, correction, deletion, or restriction of your data. We respond within one month of receiving a valid request.
To submit a request, email us with "GDPR Request" in the subject line.
Data storage
Data is stored securely within the UK and accessed only by authorised team members who manage scheduling.
Contact the privacy lead